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5 Jobs Being Replaced by Robots

Crystal Akins | MonsterCollege

September 09, 2010


by Curtis Gregory Perry

2. PBX/Phone operators — within the past decade, most companies have also turned to using automated telephone operators. The rampant influx of this cost-effective technology makes it difficult to dodge today. Have you called your wireless or cable provider lately? If so, you’ve probably been greeted by a robotic voice reminiscent of Apple’s MacInTalk voice recognition software. These automated machines may not be able to call in sick, but customers are subjected to a hellish, intergalactic labyrinth also known as the directory. You’ll be hard pressed to find a live person on the other end if pressing the number 0 doesn’t work.

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