Entry-Level Business Etiquette 101
Susan Bryant | Monster Contributing Writer
October 22, 2009
Faxes and Conference Calls
Faxes should always include your contact information, date and number of pages included. They should not be sent unsolicited – they waste the other person’s paper and tie up the lines.
Conference call etiquette entails introducing all the participants at the beginning of the call so everyone knows who is in attendance. Since you’re not able to see other participants’ body language and nonverbal clues, you will have to compensate for this disadvantage by communicating very clearly.
Be aware of unintentionally interrupting someone or failing to address or include attendees because you can’t see them. And finally, don’t put anyone on speakerphone until you have asked permission to do so.